Meet Parul L. Bhandari

Author, Speaker & Experience Consultant

Parul L. Bhandari is a writer and storyteller, who has built a career in building better experiences for the people she serves. Through professional writing, creative writing, and speaking she shares her story and other stories of growth to help inspire future generations.

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Welcome to A World of Culture, Community and Connection.

From coaching to writing to speaking – explore the different ways to work with Parul.

Coaching

Have a book idea or creative goal you’ve been carrying with you? Whether you’re just beginning to explore your concept or are ready to take the next step, inquire today to learn how Parul can transform your vision into a thoughtfully developed project.

Speaking and Events

Want Parul to visit your school, organization, or event? From author visits to conference engagements, Parul tells the stories of her past, present, and future.  Her speaking range spans from large-scale conferences to intimate and detailed storytimes.

Books

From insightful publications and engaging children’s stories to poetry and personal narratives, Parul’s written work spans a range of genres and audiences. Explore the collection and discover the stories, ideas, and experiences that bring each work to life.

ABOUT PARUL

Get To Know Parul

Parul is a Chicago-based author, tech entrepreneur, podcast host, and speaker who has never believed in doing just one thing. She is the founder of CustomerXSuccess, a fractional customer success consultancy for B2B SaaS companies, and the author of six books spanning children’s literature, poetry, and business,  including the Amazon bestselling Good Brown Girls and The Customer Success Talent Playbook.

Parul hosts The Business of Success and South Asian Success podcasts and is a former Inc.com contributor. Whether she’s building CS strategies for SaaS companies or writing books that reflect the world back to those who rarely see themselves in it, Parul is driven by one throughline: building better experiences for everyone she serves,  from customers to readers.

Her children’s titles include Shine a Light on Diwali, a story about how an American-born, Indian-heritage family celebrates the holiday, and she now has 7 titles and an activity book to her name.

Best Selling & Award Winning Books

Good Brown Girls

Shine a Light on Diwali

Celebrate All Colors

The Customer Success Talent Playbook

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Building better experiences, whether for my readers, clients or listeners, has always been my goal. And when my work helps someone feel seen and heard, it’s the best feeling.

Parul L. Bhandari
Latest Best Selling Book

Good Brown Girls

In Good Brown Girls, Parul writes for the women who have always lived between worlds, for the women who paves the way, to new places, to the women who were born between them.  Between countries, between who they were told to be and who they are becoming. 
 

Inspired by the South Asian immigrant experience and the lives of first-generation brown women in America, these poems move through a journey of discovery, from Anjaan (unknown) to Jaan (known to one’s heart). 

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